Application Support & Maintenance

• Corrective Maintenance

• Perfective Maintenance

• Adaptive Maintenance

• Preventive Maintenance

• Emergency Maintenance

Connect With Experts


Techimo’s SLA driven application support and maintenance services ensure a high performance platform for operating and managing your business applications. Our comprehensive set of frameworks, proven methodologies and domain expertise help enable our customers to achieve:

Our Application Maintenance Features enables customers

– Lower risks and increase predictability

– Receive timely release & enhancement of projects

– Improve stability and efficiency of critical applications

– Refocus clients energies on strategic initiatives

– Improve quality of service

– Keep their applications in line with the latest technologies

– Migrate to new and emerging technologies

– Reduce total cost of ownership

Application Maintenance Methodology & Key Phases

Pre- Transition

– Feasibility Study

– As in assessment

– Configure the right maintenance module for offshore

– Understand and document scope of work

– Understand and document key parameters for knowledge transfer

– Construct at team according to the platform in consideration

Transition

– Deploy offshore team and provide training

– Areas understanding where support is required for maintenance

– Initiating dry-runs and quality testing for benchmarking

– Enhance and stabilise support process

– Schedule and allocate work load

Maintenance

– Provide offshore maintenance and help desktop support

– Review and control

– Benchmark Performance

– Enhance coordination and changes to support process

Support

– Provide steady state support

– Updates

– Versioning

– End user support