SME Application

• SAP

• Oracle Application Services

• Microsoft Application Services

• Enterprise Resource Planning (ERP)

• Customer Relationship Management (CRM)

• Supply Chain Management (SCM)

• Business Intelligence (BI)

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    We combine innovative minds and the in-depth knowledge of a wide technology spectrum with the aspiration to provide solutions for complex enterprise-level challenges in a wide range of industries, including manufacturing, healthcare, banking, retail, telecommunications, travel & hospitality, entertainment, and more.

    Application services we offer

    – Application Development

    We design and deliver web, mobile and cloud business applications of different complexity and for various needs. In the process, we pay special attention to their flexibility, security, speed and integration potential.

     

    The success of our software comes from: 
    • The actual value to business

    We thoroughly study all critical business needs and the future application context, make appropriate architecture and technology choices to build the solution that answers the specific requirements of your business.

     
    • Stable work and undemanding support

    We write loose-coupled and readable code to keep it easy to test, maintain, and upgrade.

     
    • High quality and timely releases

    We have developed a clearly defined and battle-tested software development process, which allows us to provide high-quality and reliable solutions within the established deadline.

     
    • Agile delivery of new features

    We employ DevOps, Continuous Delivery and Continuous Integration practices, automated testing and deployment tools. Thus, we ensure constant delivery of releasable solution (implementing new features as often as 1-2 times a week), without system freezes and with reduced code errors.

    – Application Management

    We design and deliver web, mobile and cloud business applications of different complexity and for various needs. In the process, we pay special attention to their flexibility, security, speed and integration potential.

     

    The success of our software comes from: 
    The actual value to business

    We thoroughly study all critical business needs and the future application context, make appropriate architecture and technology choices to build the solution that answers the specific requirements of your business.

     
    Stable work and undemanding support

    We write loose-coupled and readable code to keep it easy to test, maintain, and upgrade.

     
    High quality and timely releases

    We have developed a clearly defined and battle-tested software development process, which allows us to provide high-quality and reliable solutions within the established deadline.

     
    Agile delivery of new features

    We employ DevOps, Continuous Delivery and Continuous Integration practices, automated testing and deployment tools. Thus, we ensure constant delivery of releasable solution (implementing new features as often as 1-2 times a week), without system freezes and with reduced code errors.

    – Application Modernization

     

    We can take responsibility for the management of your applications ensuring its increased business flexibility and optimized IT costs. With latest process management practices, our team will maintain and monitor your application servers and databases taking care of their enhanced performance, sustainability, stability and keepin them in sync with current business needs.

     

    The list of our application management services includes but is not limited to:
    Remote application monitoring and performance management

    We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.

     
    Remote application support

    We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.

     
    Help Desk

    Our 24/7 help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more) and:

    • Provide info about applications and their usage.
    • Estimate the problem and solve simple cases directly (L1 support) or escalate more serious problems to technical experts (L2/L3 support).
    • Create a knowledge base and an FAQ section for users’ self-help.
    • Gather users’ feedback for a development team.

     
    Design and implementation of the Continuous Delivery (CD) pipeline

    We design and implement the CD pipeline to connect development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.

    – Application Integration

    We can transform multiple independent applications of your IT environment into one coherently working system allowing for its increased efficiency and user convenience.
    To make integration successful, we address our experience in integrating systems and applications of various complexity, scale and technology stacks and:
    Select an integration pattern that answers the current needs and a future strategy of your business

    We have a strong record in various integration approaches – point-to-point service-oriented architecture (SOA), enterprise service bus (ESB), shared database (for specific cases) – and can make up an integration solution that allows for your maximum profit.

     
    Pay due attention to specific integration risks

    We make sure the integrated system offers appropriate response time, security level, data quality.

     
    Cover the end-to-end integration process

    We design integration architecture, implement the solution, modernize your legacy applications to allow their smooth work in the new environment, provide a comprehensive testing coverage at the system and component level, as well as offer further integration and support services.

    – Application Security Services

     

    Our security experts can assist enterprises in making their applications resistant to security threats.

     

    1. We help you to compile security requirements as well as recommend a resilient app design pattern that will be able to address potential security risks.
    2. We help you to stay compliant with strict industry-specific security requirements, such as HIPAA, GDPR, PCI DSS, providing professional guidance from our field experts in gathering industry-specific security requirements.
    3. We implement continuous security monitoring to make sure your applications remain protected and reliable and timely identify the need for security upgrade to answer ever-evolving cyberthreats.
    4. We investigate security flaws of your application employing white box (with code audit) testing or black box testing (without access to application code) and provide a report with recommendations on overcoming found vulnerabilities.

    – Application Testing

    We perform comprehensive manual and automated testing (vital for Continuous Delivery) for every stage of the application life cycle (implementation, deployment, support and evolution) to timely identify potential risks and verify that your enterprise solutions work correctly and correspond to the established quality requirements.
    We ensure comprehensive checking of your application with multiple types of testing, including:
    1. Functional testing
    2. Performance testing
    3. Usability testing
    4. Integration testing
    5. Compatibility testing

    Maximizing efficiencies and value to your business
    Less risk, greater efficiency, and more innovative solutions for you.

    Oracle Application Services

    As one of Oracle’s strategic partners, Techimo has deep Oracle capabilities and expertise and wide industry experience, spanning local, national or global businesses. Techimo adds significant value to Oracle projects through proprietary methodologies, Centers of Excellence, and innovative software tools and business accelerators that span the entire Oracle application lifecycle.

    SAP Services

    Helping you unlock the value of your SAP application portfolio with the power of intelligence, innovation and industry. As a leading business partner, we work with SAP end-to-end from product innovation, to development and delivery. Together, we are revolutionizing the future of business.

    Microsoft Application Services

    With a proven track record of MS solutions delivered in the past few years, our services cover the full range of Microsoft platform capabilities, from applications and infrastructure to portals and the cloud. Our experienced senior consultants combine their multi-industry and multi-discipline experience, with deep Microsoft knowhow, ensuring that Techimo is your strategic partner of choice when it comes to implementing Microsoft solutions. Whether you’re looking for help with .NET Framework, SharePoint Designer, Microsoft SRM, web-based CRM software, BI solutions, or other Microsoft services, Techimo delivers high-touch, high-impact solutions that fit your specific business strategy.

    Enterprise Resource Planning (ERP)

    ERP systems play a key role in organizing and managing internal and external information across your entire organization by integrating all important functions, such as financial management, human-capital management, and material management. With many years of experience working hands-on with package software suites, Techimo knows these systems inside and out. This has enabled us to develop best practices, frameworks, tools and accelerators, IP, and techniques that accelerate the results, lower the risk, and help reduce the costs associated with your enterprise software. Our long-term, strategic partnerships with major enterprise software vendors keep our consultants at the forefront of the latest technology advances.

    Customer Relationship Management (CRM)

    Attracting new customers, retaining existing ones, and improving customer satisfaction requires a synchronization of all business processes related to sales, marketing, customer service, interaction center and social media. Techimo leverages its deep understanding of business processes, as well as its rich IT expertise and strategic partnerships with major CRM software vendors such as HubsPot, Pipedrive, Zoho CRM and others, to provide tailored CRM solutions that improve customer interactions and enable growth.

    Supply Chain Management (SCM)

    SCM optimization is the basis for efficient resource allocation along the entire value chain. It also enhances transparency and speeds reaction time. Techimo leverages its deep understanding of business processes as well as over past few years of implementing enterprise applications to provide tailored solutions that optimize your entire supply chain.

    Business Intelligence (BI)

    Techimo can help you unlock business value from your data. Our solutions in BI, Analytics, and Performance Management provide a foundation for insight and analysis to help you make more informed decisions faster and with less risk. From strategy to implementation and post-go-live support, our services help you navigate the exponential growth of digital data from social media and mobile sources, meet the demand for mobile data accessibility, and comply with evolving regulations. Techimo has led some of the largest BI projects in the world.

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